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Frequently Asked Questions
Click on every question to view the response/details.
THE PRODUCTS
All of the necklaces and most of the bracelets currently posted are one of a kind. All the other items (earrings, key chains, and so on) are mainly one of a kind but can be reproduced upon request.
Custom jewelry works are totally unique and not for resale, but they may be used as inspiration for other custom orders in the future. If the uniqueness of an item is of particular concern to you, please feel free to contact me (Beth) and inquire whether your item of interest is one of a kind, just to be sure.
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All items are neatly wrapped in royal blue tissue paper and placed inside a white pillow box with a royal blue ribbon tied around it. This packaging makes an elegant presentation for a lovely gift.
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Other than the product categories already listed in this website, I am open to produce other pieces made of the kind of materials I use in my jewelry. Other than the product categories already listed in this website, I would be happy to create other types of jewelry. In the past, I have created items such as a zipper pull, and a custom dangle for a lady’s purse. If you have a new idea or see something in my portfolio that you like, please share them with me :-)
Kumihimo (ku ma he mo) is the ancient art of braiding. We know it mainly from Japan, but other civilizations have also used the technique to weave or braid all types of useful and decorative rope. Today it is used for jewelry, belts, purse handles and the like.
SHIPPING
Shipping is FREE for U.S. residents. Necklaces and bracelets have priority shipping included in the price. Smaller, less expensive items have first class shipping included in the price.
Yes. The cost would depend on your location. If you are ordering from another country, please contact me first to get pricing on shipping and handling before purchasing.
CUSTOM ORDERS
If you’re interested to have a piece of custom jewelry created, please fill out the Custom Order Form so I can get back to you with a quote and lead time.
Semi-custom – minor changes on an existing item (e.g. adjusting bracelet length) is estimated to take around 48 to 72 hours, but if the materials needed to make the change are not available, the process would take longer.
Fully Custom –(i.e. unique jewelry created from scratch) will take a little longer, depending on how complicated the request is. To get an accurate estimate, please fill out the Custom Order Form and expect an email back from me containing the lead time and a quote.
Custom jewelry designs produced at Jewelegance are one of a kind, but it is possible for the same materials to be used again to create new jewelry with a different design.
For semi-custom jewelry (changes made on an existing jewelry), the item’s selling price stays the same unless there is demand for other materials that are currently not available.
For a fully custom jewelry (created from scratch), please fill out the Custom Order Form to get an accurate quote. The price normally depends on the complexity of the request, but I do my best to keep the extra charge at a minimum if the materials needed are on hand. :-)
Parts of an existing item (jewelry) may be changed for FREE as long as I have the materials needed to apply the requested change, and the change does not affect the structural integrity of the item. You can contact me first to check if materials are available for your request.
Have a question that isn't answered above? Ask me!
INQUIRE
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