1. Product order cancellation charges are mentioned on product detail page. Charges are based on per gram of given weight on product page.
2. JEWELEGANCE may cancel the product order through the Website within 24 (twenty four) hours of ordering the same. Post 24 (twenty four) hours, the buyer cannot cancel the product through the Website.
3. For returning the product customer have to inform JEWELEGANCE within 24 hours from delivery and the JEWELEGANCE will arrange the pick up. For all returns/cancellations made by the buyer within such stipulated time, JEWELEGANCE will refund to the buyer in their bank account.
4. The JEWELEGANCE must confirm the receipt of product to process refund to the buyer within 2 (two) days of receiving back. The refund in store credit will be processed in within 5 (five) working days of Jewelegance confirming that the product received is not used or tampered.
5. The JEWELEGANCE may extend the period of cancellation or return of product, at their mutual discretion.
6. JEWELEGANCE assumes or takes no risk, liability or responsibility of any sort whatsoever for a product lost while return to the s eller. In such event, the buyer and seller may take the issue up with eachother and resolve the same.
7. This Return/Cancellation policy shall be applicable only for customers who make an online purchase for the product through the Website. In case of customer purchasing a product directly from the Seller, this Return/Cancellation policy shall not be applicable.
8. The timelines provided in this Return/Cancellation policy for the sellers and JEWELEGANCE can be extended without any notice, by mutual agreement. I International Shipping : Cancellation charges vary based on country. Please get in touch with Jewelegance care to know cancellation charges.